Terms of Service

SociallyJA provides the following digital systems and services for Jamaican businesses:

• BookedIn — an online booking and scheduling system with automated reminders to reduce no-shows.
• BackIn — a customer retention and loyalty system using QR codes and automated messaging to re-engage inactive customers.
• QuickQuote — a contractor invoicing and client-tracking system for professional invoices and outstanding balances.
• Website Development — design and deployment of mobile-first business websites.
• Any additional services agreed upon in writing between SociallyJA and the Client.

2.1 Setup Fees. Each service requires a one-time setup fee payable before work begins. The setup fee in effect at the time of your purchase applies to your order.

2.2 Monthly Retainer. After setup, each service carries a recurring monthly retainer fee covering system maintenance, hosting, automated messaging, and ongoing support.

2.3 Payment Terms. All fees are quoted in United States Dollars (USD) unless otherwise stated. Payment is due upon invoice.

2.4 Late Payments. If payment is not received within seven (7) days of the due date, we reserve the right to suspend access. Non-payment beyond thirty (30) days may result in termination.

2.5 No Refunds on Setup Fees. Setup fees are non-refundable once work has commenced. Monthly retainer fees are non-refundable for the current billing period but will not be charged for subsequent periods after cancellation.

You agree to:

• Provide accurate and complete information needed for system setup.
• Respond to our communications in a timely manner during setup.
• Ensure any content, images, or branding materials you provide do not infringe third-party rights.
• Comply with all applicable Jamaican laws and regulations.
• Not use our systems for any unlawful, fraudulent, or deceptive purpose.

4.1 Your Data. You retain full ownership of all client data collected through our systems.

4.2 Our Systems. The systems, software, code, designs, workflows, and automations created by SociallyJA remain our intellectual property. You are granted a non-exclusive, non-transferable license for the duration of your active subscription.

4.3 Websites. Websites built by SociallyJA are licensed for your use while your monthly retainer is active. Upon cancellation and full payment of outstanding fees, you may request a transfer of the website files.

4.4 Branding. SociallyJA reserves the right to display our branding (such as "Powered by SociallyJA") on websites and systems we build, unless otherwise agreed in writing.

5.1 Client data collected through our systems is stored securely and is accessible only to you and authorized SociallyJA personnel for maintenance purposes.

5.2 We will not sell, share, or distribute your client data to any third party without your explicit written consent.

5.3 You are responsible for obtaining any necessary consent from your own customers before collecting their personal information through our systems.

5.4 In the event of a data breach affecting your information, we will notify you within seventy-two (72) hours of becoming aware of the breach.

6.1 We strive to maintain system availability at all times but do not guarantee uninterrupted service.

6.2 We will make reasonable efforts to notify you in advance of any planned maintenance.

6.3 SociallyJA is not liable for any losses resulting from system downtime.

7.1 By You. You may cancel any service with at least seven (7) days written notice (including WhatsApp) before your next billing date.

7.2 By Us. We may terminate or suspend your access if you breach these Terms, fail to make payment, or misuse our systems.

7.3 Effect of Termination. Upon termination, your access is revoked. You may request a copy of your client data within thirty (30) days.

8.1 SociallyJA provides its services on an "as is" and "as available" basis, with no warranties of fitness for a particular purpose.

8.2 To the maximum extent permitted by law, SociallyJA shall not be liable for any indirect, incidental, consequential, or punitive damages.

8.3 Our total liability for any claim shall not exceed the total fees paid to SociallyJA in the three (3) months preceding the claim.

You agree to indemnify, defend, and hold harmless SociallyJA from any claims, damages, losses, or expenses arising from your use of our services or breach of these Terms.

We may update these Terms from time to time. When we do, we will update the Effective Date and notify you via WhatsApp or email. Continued use after changes take effect constitutes acceptance.

11.1 Disputes shall first be addressed through good-faith negotiation.

11.2 If unresolved within thirty (30) days, either party may pursue resolution through the courts of Jamaica, which shall have exclusive jurisdiction.

11.3 These Terms are governed by the laws of Jamaica.

12.1 Entire Agreement. These Terms constitute the entire agreement between you and SociallyJA.

12.2 Severability. If any provision is found invalid, the remaining provisions continue in full force.

12.3 Waiver. Failure to enforce any provision does not constitute a waiver.

12.4 Assignment. You may not assign your rights without our prior written consent.

If you have questions about these Terms, contact us:

• WhatsApp: 876-379-6079
• Instagram: @SociallyJA
• Website: sociallyja.com